Studio Policies

Welcome to Cynthia Robinshaw's online voice studio!

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These policies are designed to ensure a smooth, high-quality, and productive virtual learning experience at every lesson.

 

Technical Requirements:

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Platform: All lessons are conducted via Zoom.

Audio Settings: Please enable Zoom's "Original Sound for Musicians" feature for the best audio quality.

Equipment: A reliable, high-speed connection, a secondary device for backing tracks, and external or headphones are essential.  

Camera Setup: Position your camera at eye level to ensure your face and torso are visible during lessons.

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Music and Writing Device:

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Music: Have your music available at each lesson, printed on paper or on an iPad or similar device for easy of correction with pencil or notation device ( Apple Pencil etc.)

Translations: If you are singing material in another language please print your translation under the English words so you understand the song lyrics.

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Distractions: 

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There will be no use of non-essential devices during lessons: texting, phone calls, or other disruptive activities during lessons unless specified before the lesson. ignoring this policy will result in removal for the studio.

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Cancellations:

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24-Hour & Rescheduling Policy. Remember that the time slot for your lesson is reserved only for you. Please respect Cynthia's professional time.

Notice Required: You must give at least 24 hours' notice to cancel or reschedule a lesson without penalty.

Late Cancellations: Cancellations made with less than 24 hours' notice will result in forfeiting the lesson fee, without eligibility for a refund or make-up slot.

No-Shows: Missing a lesson without prior notice will incur full charge for the reserved time slot.

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Thank you for agreeing to these policies. Let's have some great lessons together!